Digital Silk Route · AI Business Automation · Product 13 of 15

💝 AI Customer Retention Bot

Detects customers inactive beyond a set number of days and automatically sends a personalized AI-crafted WhatsApp win-back message or offer.

MEDIUM PKR 16,999 Ready to deploy Lovable + Supabase Live preview

⚠ Important before purchase

May require external API keys (WhatsApp Cloud API, OpenAI API).
Self-hosted by default. DSR-managed VPS available at extra cost.
Setup requires buyer confirmation via email/WhatsApp before build begins.
Delivery within 24 hours after confirmation is received.

Problem

SMEs have no system to re-engage customers who stop buying, quietly losing repeat revenue.

Solution

Detects customers inactive beyond a set number of days and automatically sends a personalized AI-crafted WhatsApp win-back message or offer.

How AI is used

GPT drafts a personalized re-engagement message referencing the customer's past purchase.

Expected impact

Higher repeat-purchase rate at minimal manual effort.

8/10

Usefulness

8/10

Automation

7/10

Affordability

Interactive Demo

Click below to simulate the deployed product. Every field is customizable at delivery.

Customer	Last purchase	Days inactive	AI action
Nadia S.	Aug 12	92 days	Win-back drafted
Bilal A.	Sep 04	69 days	Win-back drafted
Ayesha K.	Sep 22	51 days	Reminder sent

AI-drafted WhatsApp · Nadia

Salaam Nadia — we noticed it's been about 3 months since your last order (that beautiful blue lawn suit!). New winter collection just dropped. Here's 15% off just for you: NADIA15 · valid till Sunday.

Customization Points (change before delivery)

Business name

Brand color

Language

WhatsApp number (E.164)

Reply tone

Hosting

These are captured in the confirmation form after purchase. Every product ships with these fields exposed in a settings page.

Supabase Schema (shipped)

customers (id, user_id, phone, name, last_purchase_at)
retention_campaigns (id, user_id, trigger_days_inactive, message_template, sent_count)

What's included in your ZIP

Source Code

Full Lovable + Supabase project structure with Edge Function templates for WhatsApp / AI / cron.

Setup Guide

Step-by-step Supabase project setup, API key placement, WhatsApp Business linking, first-run test.

Customization Kit

customize.json for brand, business name, language, tone. .env.example for all API keys.

Deploy Anywhere

Self-host on your Supabase in ~15 min, or opt into DSR-managed VPS at checkout.