What data does it need?

customer, email, last_order_date, orders and value over 12 months — column names are flexible.

Why not pure AI scoring?

Scoring is deterministic code you can audit; AI writes the emails. Best of both.

No — drafts land in a markdown file; you review and send.

How often should I run it?

Weekly cron is ideal; the README shows how.

Marketplace

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ChurnWatch

Name: ChurnWatch
Brand: Digital Silk Route
SKU: churnwatch
Price: 34999 PKR
Availability: InStock

At-risk customers spotted early, win-back drafts ready

Winning a customer back costs 5x less than finding a new one — if you notice they are leaving. ChurnWatch reads your customer export, computes a risk score from purchase recency, frequency, and value (established customers going quiet score highest), and outputs an at-risk list plus personalized win-back email drafts for your top 10 — no fake discounts, just a well-written reason to come back.

What's included

Risk scoring from recency/frequency/value — transparent math in code
Adapts to YOUR purchase cadence (median-gap based)
at-risk CSV sorted by score for your CRM
Personalized win-back drafts for top at-risk customers
Works with any CSV export (flexible column names)
Deterministic scoring + AI only for the writing

Refund & support

7-day refund if the codebase fails to install per the included guide. License key + up to 3 downloads within 72 hours after purchase. Support via info@digitalsilkroute.com.

Secure delivery

License key + signed link

3 downloads included

72-hour window

48h support

Weekdays, from our team

Refund policy

Read the terms

Frequently asked

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