'%20stroke='url(%23edge)'%20stroke-width='1.6'/%3e%3cpath%20d='M135%20158V264H222C259%20264%20292%20252%20310%20231'%20stroke='%2300cfff'%20stroke-width='2'/%3e%3cpath%20d='M139%20141H250C278%20141%20297%20158%20297%20181'%20stroke='%23143e5a'%20stroke-width='2'/%3e%3cpath%20d='M450%20110H620C652%20110%20674%20132%20674%20161C674%20191%20655%20210%20606%20211L684%20269H640L525%20180H617C632%20180%20641%20174%20641%20160C641%20146%20633%20139%20617%20139H483L450%20110Z'%20fill='url(%23silver)'%20stroke='url(%23edge)'%20stroke-width='1.6'/%3e%3cpath%20d='M484%20143H617C630%20143%20638%20149%20638%20160M533%20186L640%20267H678'%20stroke='%23008ece'%20stroke-width='2'/%3e%3cpath%20d='M438%2094C392%2090%20333%20100%20323%20116C309%20138%20367%20165%20396%20184C427%20207%20395%20239%20348%20257C310%20272%20262%20282%20214%20289C292%20287%20372%20265%20409%20240C438%20221%20446%20202%20430%20183C409%20158%20347%20138%20345%20120C343%20105%20393%2094%20438%2094Z'%20fill='url(%23ribbon)'%20stroke='%23c6e5f2'%20stroke-width='1.2'/%3e%3cpath%20d='M438%2094C390%2091%20336%20101%20332%20119C326%20141%20382%20162%20420%20186C468%20216%20452%20250%20392%20285C447%20276%20509%20259%20527%20234C549%20203%20491%20175%20444%20152C402%20132%20369%20116%20372%20107C377%2098%20406%2094%20438%2094Z'%20fill='url(%23blue)'%20stroke='%2300baf4'%20stroke-width='1.3'/%3e%3cpath%20d='M435%2096C388%2092%20352%20105%20353%20118C355%20134%20407%20156%20447%20178C491%20202%20512%20223%20492%20244C476%20261%20443%20273%20410%20280'%20stroke='%2350dfff'%20stroke-width='1.4'/%3e%3cpath%20d='M444%20152C491%20175%20549%20203%20527%20234C509%20259%20447%20276%20392%20285'%20stroke='%23bed9ed'%20stroke-width='2'/%3e%3cpath%20d='M426%2094H450M438%2089V99'%20stroke='%235ce5ff'%20stroke-width='1.5'%20stroke-linecap='round'/%3e%3ccircle%20cx='438'%20cy='94'%20r='3'%20fill='%23e0ffff'/%3e%3c/svg%3e){kind=small}
Marketplace
proai automation Verified demo
SupportDesk Agent
AI support agent that knows when to hand off to a human
Answer 60-80% of customer questions instantly from your own knowledge base. SupportDesk replies only from YOUR docs (no hallucinated policies), detects refund requests, anger, and unknown questions — and escalates those to your team with a full log. Ships as a REST API — drops into any website, app, or WhatsApp bridge. Self-hosted: your data never leaves your server.
What's included
- Answers strictly from your markdown knowledge base
- Automatic human-escalation with reason logging (CSV)
- Works with OpenAI, Groq, OpenRouter, or free local Ollama
- REST API — drop into any website, app, or WhatsApp bridge
- Conversation memory (last 6 turns)
- 5-minute setup, single .env config
Refund & support
7-day refund if the codebase fails to install per the included guide. License key + up to 3 downloads within 72 hours after purchase. Support via info@digitalsilkroute.com.
Secure delivery
License key + signed link
3 downloads included
72-hour window
48h support
Weekdays, from our team
Refund policy
Read the terms